Privacy Policy

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, company name, and mailing address
• Project Details: Technical drawings, specifications, and manufacturing requirements
• Usage Data: Information about how you interact with our website and services
• Device Information: IP address, browser type, operating system, and device identifiers

We use the information we collect to:

• Provide, maintain, and improve our fabrication services
• Process quotes and fulfill manufacturing orders
• Communicate with you about projects, updates, and technical support
• Send marketing communications (with your consent)
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operations (e.g., shipping, payment processing)
• Business Partners: Suppliers and subcontractors involved in fulfilling your orders
• Legal Requirements: When required by law or to protect our legal rights

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)
• Secure server infrastructure with regular security audits
• Access controls and authentication protocols
• Regular employee training on data protection

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided below.

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand usage patterns
• Marketing Cookies: Used to deliver relevant advertisements

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related data is typically retained for 7 years to comply with industry standards and legal requirements.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.